Brought my car here after calling them. I was informed they did not have the tire I wanted but said they could get it by noon (I got there at roughly 8:30).
I run to do errands with a friend and I get back at 3:30. My car still does not have the tire I wanted on it and I am told they cannot acquire the said tire. They apparently sent people twice to get the tire from the warehouse and both times, the person bought back the incorrect tire.
Then, I am told that the warehouse closed around 1 and it is too late to try to get the tire I requested.
At this point, my car was already mounted up, with no tire, and I was told that I had to buy a tire to be able to leave. So the cashier picked out a tire as close to the one I wanted and said it was my best bet. So, reluctantly, I was baited into purchasing a completely different tire than what I came in for. The guy then proceeds to inform me that it will only take 15 minutes, it takes roughly 30 minutes and I am out of there by around 4:15.
This place took way longer than I was quoted and I ended up getting something else because of the incompetence of the people that 'checked the warehouse'. I am confused why they have two people working there that cannot acquire a tire when they know the specs of the tire.
Honestly. I think they purposely baited me with a lie about being able to get the tire I wanted then purposely took so long that I was forced to have something on my wheel. Also, the management did not care about my problems.
This place will not be having my business any further.
American Tire Depot - Hawthorne
4707 W Rosecrans Ave
Hawthorne, CA 90250
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